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Accessibility

Last updated: May 2026

The House of Masota is committed to making our website accessible to everyone, including people with disabilities. We believe that great fashion should be available to all, and that extends to how we present ourselves online.


1. Our Commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards across our website. These guidelines help ensure that our content is:

  • Perceivable — content can be seen, heard, or otherwise perceived by all users
  • Operable — all functions can be used via keyboard as well as mouse
  • Understandable — content is clear and behaves in predictable ways
  • Robust — content works reliably with assistive technologies such as screen readers

2. Features We Have in Place

We have taken the following steps to improve accessibility on our website:

  • Meaningful alt text on product images and visual content
  • Clear heading structure to aid navigation with screen readers
  • Sufficient colour contrast between text and backgrounds
  • Keyboard-navigable menus and interactive elements
  • Descriptive link text (avoiding vague labels like “click here”)
  • Responsive design that works across devices and screen sizes
  • Forms with clearly labelled fields and error messages

3. Known Limitations

While we strive for full accessibility, some areas of our website may not yet meet all guidelines. We are actively working to identify and address these gaps. Known limitations include:

  • Some older product images may have incomplete alt text
  • Certain third-party plugins or embedded content may not be fully accessible

We are committed to resolving these issues progressively.


4. Assistive Technology Support

Our website is designed to work with commonly used assistive technologies, including:

  • Screen readers (e.g. NVDA, JAWS, VoiceOver, TalkBack)
  • Keyboard-only navigation
  • Browser zoom up to 200% without loss of content or functionality
  • High contrast display modes

5. Third-Party Content

Some content on our website is provided by third parties — including payment processors, social media embeds, and marketing tools. We cannot always control the accessibility of third-party content, but we choose partners who share our commitment to inclusion where possible.


6. Feedback and Contact

We welcome feedback on the accessibility of our website. If you experience any barriers, encounter content you cannot access, or have suggestions for improvement, please let us know:

We aim to respond to accessibility feedback within 5 business days.


7. Ongoing Improvement

Accessibility is an ongoing effort, not a one-time fix. We regularly review our website, test with assistive technologies, and incorporate feedback from our users. We will update this statement as improvements are made.